Privacy Policy

1. Information We Collect

1.1 WhatsApp Communications

When you opt in to receive updates via WhatsApp, we collect:

• Your phone number (provided via WhatsApp)
• Your WhatsApp profile name (if visible)
• Your consent timestamp and opt-in method
• Message delivery and read status (provided by WhatsApp)

1.2 Website Usage

When you visit our website, we automatically collect:

• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website or source

Important: We do not use third-party analytics, tracking cookies, or advertising pixels. All website analytics are privacy-first and processed locally.

1.3 Contact Form Submissions

When you contact us through our website form or email:

• Name and email address you provide
• Message content and subject
• Date and time of submission

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• WhatsApp Updates: To send you timely notifications about live spiritual events, broadcast schedules, access links, and community announcements that you explicitly consented to receive.
• Customer Support: To respond to your inquiries, troubleshoot technical issues, and provide assistance with our service.
• Service Improvement: To understand how our website and service are used, identify areas for improvement, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not: Sell your information, share it with third parties for marketing purposes, use it for advertising, or send promotional content unrelated to the spiritual events you subscribed to receive.

3. Consent and Control

3.1 Explicit Consent

By clicking the WhatsApp opt-in button on our website or sending a message to our WhatsApp number, you provide explicit consent to receive informational updates from HariPrabodham Media Inc..

3.2 Opt-Out / Withdrawal of Consent

You may withdraw your consent and unsubscribe at any time by:

• Sending "STOP" via WhatsApp
• Clicking the opt-out link in any message we send
• Contacting us at support@hariprabodham.media

Your opt-out request will be processed immediately, and you will stop receiving messages within 24 hours.

3.3 Data Retention After Opt-Out

Upon opt-out, we will delete your contact information within 30 days, except as required for legal compliance or legitimate business purposes (such as maintaining opt-out records to honor your choice).

4. Data Sharing and Processors

We do not sell or rent your personal information. We may share your information only with:

• WhatsApp / Meta: As the messaging platform, WhatsApp processes and delivers messages on our behalf. They are bound by their own privacy policy and terms of service.
• Service Providers: Trusted third-party services that help us operate our website and communications (e.g., hosting providers, email services), under strict confidentiality agreements.
• Legal Authorities: If required by law, court order, or governmental regulation, we may disclose information to comply with legal obligations.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage and access controls
• Regular security assessments and updates
• Limited employee access on a need-to-know basis

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

6. Your Rights (Canada)

Under Canadian privacy laws (including PIPEDA where applicable), you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Withdraw Consent: Opt out of communications at any time

To exercise any of these rights, please contact us at support@hariprabodham.media. We will respond within 30 days of your request.

7. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. International Users

Our service is operated from Canada. If you access our website or service from outside Canada, your information may be transferred to and processed in Canada, where data protection laws may differ from those in your jurisdiction. By using our service, you consent to this transfer and processing.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending a notification via WhatsApp if you are subscribed

Your continued use of our service after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: